Comparison of rental platforms: Airbnb, Booking.com, and Vrbo

FeatureAirbnbBooking.comVRBO
Number of listingsOver 7 million worldwide (airbnb.com)Over 28 million, including 6.2 million homes (booking.com)Approximately 2 million worldwide (vrbo.com)
Target AudienceWide audience, from budget travelers to luxury seekersBroad audience, focused on hotels and vacation homesFamilies and groups looking for entire properties (vrbo.com)
FeesHosts pay 3-5%; guests pay 10-14.2% (airbnb.com)Hosts pay 15%; no costs for guests (booking.com)Hosts pay 5% + 3% credit card fees; guests pay 10-11% (vrbo.com)
Cancellation PolicyFlexible; hosts can choose from multiple optionsFlexible; hosts can set their own policiesVarious options; default is 14/7 days (vrbo.com)
Payment ProcessingAirbnb handles payments and transfers them to hostsHosts can choose their own payment processing or use Booking.comVrbo offers payment processing but allows hosts to self-manage (vrbo.com)
Customer Support24/7 support for hosts and guests24/7 support; extensive help resources24/7 support; focused on host assistance (vrbo.com)
InsuranceAirCover offers host protection up to $1,000,000 (airbnb.com)No standard insurance; hosts must arrange their ownProtection up to $1,000,000 for damage and liability (vrbo.com)
Ease of UseIntuitive interface; easy to use for hosts and guestsGeared toward professional renters; may be complex for individualsUser-friendly; focused on vacation rentals (vrbo.com)

Note: Fees and policies may vary depending on location and specific circumstances. It’s recommended to check the latest information on the official websites of the platforms.