Frequently asked questions
How can we help you?
What does Hosting Guests do?
We create an experience around vacation rentals, allowing you as a host to stand out from other hosts in your area. At the same time, you ensure that guests have a pleasant stay at your property. This enables you to increase your nightly rate, receive better reviews, and attract more repeat customers.
Who is Hosting Guests for?
Our services are intended for anyone who rents out a vacation property. This includes individual property owners, as well as property managers and other professionals who can offer our services through our partner program.
Which languages do you speak?
We primarily speak Dutch and English. However, through our partnerships, we can also communicate with you in Spanish or German.
Do I have a dedicated contact person?
Yes, absolutely. We are a small team, and you will have a dedicated contact person, likely Yorick or Audrey, who will always be your main point of contact.
What if I am already promoting my property on Airbnb, Booking.com, or another OTA?
That’s great! Definitely keep doing that, as the more platforms you use, the higher your chances of booking. We are not a competitor of Booking.com or Airbnb; our services are designed to enhance your property, helping you gather even more positive reviews on these platforms. You can also have your own website built with us to receive bookings directly, without paying commission fees.
What services do you offer?
We offer everything to enhance the experience in your property. This starts with branding (logo, colors, and typography) for your vacation rental, which can then be reflected in a website and various touchpoints in your property, like business cards, Wi-Fi cards, information flyers, and more. We also help you stay in touch with guests before and after their stay, keeping communication warm and friendly to encourage repeat visits. We can assist with any required text and photography as well.
Can you add my vacation rental to Airbnb or Booking.com?
Certainly, we’re happy to help with that. We can also promote and enhance your listing with high-quality content if needed.
Do you offer starter packages?
All our services are designed with beginners in mind and are priced to be accessible. The website, for example, has an entry-level price, as does the in-property touchpoint package. Both packages can be expanded for an additional fee.
Can I integrate website bookings with Airbnb or Booking.com?
Yes, this is possible. We can add this integration as an additional service to the template or custom website.
When are you best available for contact?
We’re available every weekday from 9:00 AM to 5:00 PM. You can best reach us at info@hostingguests.com or through the chat function, like WhatsApp.